Welcome to Market Cross Surgery
We are confident that our website will provide clear and concise help and give our patients the information they require in an easy and convenient format. It has been designed with the patient’s needs at the forefront of everything, from checking surgery times to letting us know what you think of us.
Surgery Closure - Please note, the Surgery will be closed on Thursday, 11th October 2018 between 1.00 p.m. and 3.00 p.m for a Full Practice Staff Meeting.
Flu Clinics 2018
Due to problems with supply there is a shortage of the flu vaccine for patients aged over 65 years. This is currently being addressed locally and nationally and we will notify you when the vaccine becomes available.
The Open Access Clinics due to be held on Saturday 13th & Saturday 27th October 2018 are currently for eligible patients aged between 18 & 64 years only.
We apologise for any inconvenience caused and thank you for your patience
Updated information will be added to this website as we receive it
Important Information for Patients - General Data Protection Regulation (GDPR)
The above legislation comes into effect on Friday 25th May 2018. For Further details click on the New Privacy Information Guidelines (GDPR) to the right under the heading Further Information
Latest CQC Inspection & Rating
We had a further CQC Inspection on Tuesday 6th February 2018 and are very pleased to announce that we received an overall rating of GOOD. To view the full report and ratings please click on the CQC Information Link to the right
We currently have a vacancy for a Salaried GP; for further details please click on the Staff Vacancies link to the right
Flu Clinics 2018-19
The next Flu Vaccine Campaign will begin in September 2018; we will advertise clinic dates when arranged
Our dedicated team are here to treat those minor ailments that occur as well as providing specialist management of long-term conditions and clinics covering a wide range of healthcare issues. The technology also means you can now do a lot of things from the comfort of your home such as order a repeat prescription or cancel an appointment (please ask at reception for access details to enable use of the on-line services through the Patient Access link). Click on the brown Patient Access link to the right of this message to access the system.
Partners in Care
Once registered, patients and healthcare professionals work together to ensure the most appropriate care is provided. This partnership philosophy extends even further and our active patient group exists to make sure that patient needs and the practice offering are always heading in the same direction.
Our premises has suitable access for wheelchair users.
Patient Participation Group
The last Patient Participation Group Meeting was held at the surgery on Monday 23rd April 2018; the date of the next meeting will be published shortly
Patient Survey 2017-18
During November 2017 we carried out our annual patient survey in the practice. The results will be published on our website and in the practice on receipt.
Patient Survey 2016-17
The results for our Patient Survey for 2016-17 have been received for which we achieved an excellent result of "90% of all patient ratings about this practice were good, very good or excellent". For 2015-16 our result was 91%. Thank you to all patients who participated in this survey.
The NHS Friends & Family Test
"How likely are you to recommend our service to friends and family if they needed similar care or treatment?"
Please take a couple of minutes to give us your feedback by completing our short Friend & Family Survey which can be found under the "Have your say" section to the right of the web page. This will help us learn more about what you think of our service - what you like and what you think we could improve upon. Thank you.
(Site updated 18/09/2018)