All consultations are by booked appointments which are available each morning and afternoon, Monday to Friday. You may consult whom you wish, but it is preferable to see the same doctor for an on-going problem if possible.
Most appointments can be booked well in advance, but appointments will be available on the day for urgent problems. Appointments can be booked via the internet.
Please ask at reception to register to use the on-line services.
Emergency Appointments – Nurse Triage
For urgent problems, appointments can be made on the same day. You may be asked to speak to the nurse practitioner / practice nurse who is able to give telephone advice and see minor illness complaints. She can also assess the urgency of your problem, referring you to a GP if necessary.
The practice provides a minor injury treatment and assessment service during opening hours. Injuries will be assessed by the nurse practitioner / practice nurse and where possible treatment provided at the surgery. It may be necessary for you to be referred onwards to A&E depending on the severity of the injury.
Telephone Access to GP / Nurse
The doctors and practice nurses are available each morning for telephone advice. Please telephone the receptionist as early in the day as you can, with a contact number, to arrange for the doctor or nurse to phone you back at the end of their morning surgery.
In certain circumstances during an examination of an intimate nature the doctor may ask a nurse to be present. This is to protect both the doctor and the patient. If a suitable chaperone is not available an alternative appointment will be offered. A patient may of course be accompanied by a relative or friend at any appointment or consultation.
If you cannot attend an appointment for any reason please inform us as soon as possible in order for us to give the slot to someone else.