Welcome to Market Cross Surgery
We are confident that our website will provide clear and concise help and give our patients the information they require in an easy and convenient format. It has been designed with the patient’s needs at the forefront of everything, from checking surgery times to letting us know what you think of us.
SIT & WAIT SURGERIES
Due to the unprecedented demand for same day morning appointments, we are unable to accommodate requests to see a specific GP.
If you are requesting a follow up appointment, please let the receptionist know and we will endeavour to meet this request.
Patients must continue to ring from 08.00 to book into the Sit & Wait Surgery for urgent and routine appointments.
WAITING TIMES MAY BE LONGER THAN USUAL
ZERO TOLERANCE POLICY
Please see our Zero Tolerance Statement attached.
Zero Tolerance Statement
Flu Clinics 2018
Flu Vaccines are now available; please contact our Reception Team for further details and to book an appointment
Bank Holiday Closures
The next Bank Holiday period will be Easter. The Surgery will be closed on the following days over this period
Friday 19th April 2019 - Good Friday
Monday 22nd April 2019 - Easter Monday
Please ensure that you have enough of your regular medication/s to cover this period by ordering in good time to allow collection prior to the above closures.
Important Information for Patients - General Data Protection Regulation (GDPR)
The above legislation comes into effect on Friday 25th May 2018. For Further details click on the New Privacy Information Guidelines (GDPR) to the right under the heading Further Information
Latest CQC Inspection & Rating
We had a further CQC Inspection on Tuesday 6th February 2018 and are very pleased to announce that we received an overall rating of GOOD. To view the full report and ratings please click on the CQC Information Link to the right
We currently have a Clinical Team Member vacancy for a Practice Nurse
Further details can be found by clicking the staff vacancies link to the right
Patient Survey 2017-18
During November 2017 we carried out our annual patient survey in the practice. The results will be published on our website and in the practice on receipt.
Medical Students at Market Cross Surgery
Market Cross Surgery is now a designated training practice for medical students from the University of Nottingham.
Under the supervision of Dr Steel and all the GPs, we will host final year students for their four week general practice attachment. The students will observe the work of various members of the practice and community team as well as participating in student surgeries, where they will consult with patients under the supervision of a GP. They will not be making any clinical decisions without one of the GPs approval.
Taking in students may help to promote general practice as a future career and we hope very much that you will support them and agree to spend some of your time with them.
Last year was our first year of taking medical students which proved very successful for the students and the practice team. We look forward to welcoming 3 more students over the coming months from June 2018 onwards.
Patient Participation Group
The next Patient Participation Group Meeting will be held at the Surgery on
Monday 21st January 2019 - 7.00 - 9.00pm
Please click on the link which will take you to the Healthwatch Lincolnshire website to find out more information and future events - Healthwatch Lincolnshire