Welcome to Market Cross Surgery
We are confident that our website will provide clear and concise help and give our patients the information they require in an easy and convenient format. It has been designed with the patient’s needs at the forefront of everything, from checking surgery times to letting us know what you think of us.
Flu Clinics 2017
Our flu clinics will be held on the following dates at the Surgery. These are drop-in sessions, no appointment necessary
Thursday 21st September 2017 - 11am - 12 Noon
Saturday 30th September 2017 - 9.30am - 10.30am
Friday 6th October 2017 - 5.00pm - 6.00pm
Saturday 14th October 2017 - 9.30pm - 10.30am
Thursday 19th October 2017 - 11.00am - 12 Noon
Friday 27th October 2017 - 5.00pm - 6.00pm
Thursday 16th November 2017 - 11am - 12 Noon
Ingoldsby Flu Clinic
Wednesday 11th October 2017 - 1.15pm
Please note YOU MUST telephone the surgery and give your name to the receptionist before Tuesday 10th October 2017 if you require a flu injection at Ingoldsby. Thank you
Our dedicated team are here to treat those minor ailments that occur as well as providing specialist management of long-term conditions and clinics covering a wide range of healthcare issues. The technology also means you can now do a lot of things from the comfort of your home such as order a repeat prescription or cancel an appointment (please ask at reception for access details to enable use of the on-line services through the Patient Access link). Click on the brown Patient Access link to the right of this message to access the system.
Partners in Care
Once registered, patients and healthcare professionals work together to ensure the most appropriate care is provided. This partnership philosophy extends even further and our active patient group exists to make sure that patient needs and the practice offering are always heading in the same direction.
Our premises has suitable access for wheelchair users.
Bank Holiday Closures
The next Bank Holiday closure will be over the Christmas & New Year period. Further closure details will be advertised nearer the time.
Patient Participation Group
The last PPG Meeting was held on Tuesday 14th March 2017. Our Chair & Secretary have resigned from their respective roles in the Group and we will be electing new people to these roles shortly. We would like to thank Mike & Sandra for the invaluable support they have give to the Group. The Group has seen an increase in Membership over the past few months; if you are not a member of the Group and would be interested in joining please contact our Reception Team for further details. Details of the next meeting will be advertised in the near future.
Patient Survey 2016-17
The results for our Patient Survey for 2016-17 have been received for which we achieved an excellent result of "90% of all patient ratings about this practice were good, very good or excellent". For 2015-16 our result was 91%. Thank you to all patients who participated in this survey.
The NHS Friends & Family Test
"How likely are you to recommend our service to friends and family if they needed similar care or treatment?"
Please take a couple of minutes to give us your feedback by completing our short Friend & Family Survey which can be found under the "Have your say" section to the right of the web page. This will help us learn more about what you think of our service - what you like and what you think we could improve upon. Thank you.
(Site updated 08/09/2017)